How we handle your data, in plain terms.

At JoyGhoshMedia, we respect your privacy and are committed to protecting any personal information you provide while using our website or engaging our digital marketing services. This policy explains how we collect, use, store, and protect your information, and reflects the standards of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By accessing or using this website, or by engaging our services, you agree to the terms outlined here.

JoyGhoshMedia is a digital marketing agency providing services including SEO, social media marketing, content marketing, paid advertising, and branding. For any privacy-related queries, contact us using the details at the end of this policy.

We may collect the following categories of personal information when you interact with our website or services:

1. Full name
2. Email address
3. Phone number and contact details
4. Business or company details
5. Project or campaign-related information — target audience, budget, brand assets
6. Payment and billing information
7. Any information submitted through contact forms, inquiries, or onboarding

• To provide and manage our digital marketing services
• To communicate about inquiries, proposals, and ongoing projects
• To process payments and invoicing
• To generate performance reports and optimise ad campaigns
• To improve our website, services, and customer experience
• To send relevant updates, provided you haven't opted out

We only process personal data for legitimate business purposes and never sell your information to third parties.

We process your personal data under one or more of the following legal bases: consent, where you've given clear permission for a specific purpose; contract, where processing is necessary to deliver a service you've engaged us for; legal obligation, where the law requires it; and legitimate interests, where processing serves our genuine business needs without overriding your rights.

Our website may use cookies and similar technologies to enhance functionality and understand user behaviour, including to:

• Understand how visitors interact with the website
• Improve performance and usability
• Remember preferences and settings
• Measure the effectiveness of marketing campaigns

You can control or disable cookies at any time through your browser settings.

We use trusted third-party services to run and improve our services — analytics providers, advertising platforms, email marketing tools, hosting providers, and payment processors. These providers process data under their own privacy policies, and while we work only with reputable partners, we aren't responsible for their independent privacy practices.

Where a third-party provider is located outside the UK, we ensure appropriate safeguards — such as Standard Contractual Clauses — are in place to protect your data in line with UK data protection law.

We keep personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law, tax, or accounting obligations. Once no longer needed, data is securely deleted or anonymised.

We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse, or disclosure. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

Under UK data protection law, you have the right to:

1. Access — request a copy of the personal data we hold about you
2. Rectification — request correction of inaccurate or incomplete data
3. Erasure — request deletion of your data, subject to legal exceptions
4. Restrict processing — limit how we use your data in certain cases
5. Data portability — receive your data in a structured, reusable format
6. Object — object to processing for marketing or other purposes
7. Withdraw consent — withdraw previously given consent at any time

Our website and services aren't intended for anyone under 13, and we don't knowingly collect personal information from children under this age. If we discover we've inadvertently collected such data, we'll delete it promptly. If you're a parent or guardian and believe your child has shared information with us, please get in touch.

We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Questions or concerns about this policy or how your information is handled? Reach us at:

Email: joyghoshmedia@gmail.com
Website: www.joyghoshmedia.com